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SHIPPING

Please ask for a shipping and packing quote for the items you are interested in.  We will give you a total cost before you finalize any order.

Our shipping and handling charges are based on weight and size of item being shipped, and we try to keep these costs as low as possible.

We usually ship from McDonough, GA 30253.



PURCHASING

Please contact us to confirm the box you want is still available.  While we try to keep the availability current, a box pictured here as available may have recently been sold.  In this case, we would be glad to discuss making a similar box, keeping in mind that since all our boxes are handcrafted, it won't be exactly like the first one.

Please note that 7.0% sales tax will be added to orders shipped to Georgia addresses.

We accept personal checks, Visa, MasterCard, American Express and Discover credit/debit cards.  Credit/debit card information may be provided by phone or mail.  We accept money orders, but only if purchased from the US Post Office, please.

RETURNS

Obviously, we hope and believe you will love your box so much that you won't want to part with it!  However...........

Since you canít pick up and touch the box on the web site, if the box doesnít meet your expectations upon receipt, notify us and ship it back within 7 days of receiving it.  Upon our receipt and inspection of the item to determine that itís in the same condition as when we sent it, we will refund the amount you paid us.

If an item arrives to you damaged, save all packing materials, as they will be needed in case an insurance claim is necessary.  Notify us immediately, and we will work out the steps to take depending on the situation.
PRIVACY POLICY
__________________________________

Our privacy policy is quite simple.

We do not collect any personal information except when needed for customer transactions.  We do not give, rent or sell our customer information to anyone else, unless required by law to do so.  We do not keep credit card information or personal information on the web site.

We may contact you by email on an infrequent basis to show you a sampling of our latest items or let you know our festival schedule.  You can opt out of such emails at any time by simply replying to the email and putting "unsubscribe" in the subject line. 

We will request a phone number, but we will only use it as necessary to complete a transaction.  We do not telemarket.

Otherwise, we will only contact you to answer questions and process orders.

We recommend that you check back here now and then in case there are any changes in our policies.


 
 
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T & G WOODWORKING
Handcrafted Quality
McDonough, GA
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